Privacy Policy

Privacy Policy for Elofic Product Catalogue App
Effective Date: December 17, 2025
Elofic Product Catalogue App (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.
1. Information We Collect
Personal Information:
Phone number (for OTP-based authentication)
Profile information (name, bio, and other details you provide)
User preferences and settings
Communication preferences
Technical Information:
Device information (device type, operating system)
App usage analytics and performance data
Crash reports and error logs
Network connection information
App version and installation data
Location Data:
We may collect location information to enhance app functionality (with your permission)
Firebase Services Data:
Firebase messaging tokens for push notifications
Analytics data for app improvement
Authentication data for login verification

2. How We Collect Information
Directly when you register using your phone number and OTP verification
Automatically through Firebase Analytics and Messaging services
Through your app usage patterns and interactions
Via crash reporting and error monitoring services
When you update your profile or preferences

3. Use of Information
We use your information to:
Authenticate users via OTP verification system
Provide personalized product catalogue experience
Send push notifications about product updates and important information
Analyze app performance and improve user experience
Provide customer support and respond to inquiries
Ensure app security and prevent unauthorized access
Support multi-language functionality based on your preferences

4. Third-Party Services
Our app integrates with the following third-party services:
Firebase (Google): For authentication, analytics, messaging, and crash reporting
Dio HTTP Client: For secure API communications
Easy Localization: For multi-language support
These services may collect data according to their own privacy policies.

5. Data Storage and Security
All user data is stored in encrypted form for enhanced security
We use industry-standard security measures including JWT tokens for authentication
Data is transmitted securely via HTTPS encryption
We implement proper session management and token validation
Local data is securely stored using SharedPreferences with encryption

6. Data Sharing and Disclosure
We do not share your personal information with any third party under any circumstances, except where required by law
Anonymous usage analytics may be shared with Firebase for app improvement purposes
We may disclose information if required by legal authorities or court orders

7. Push Notifications
We use Firebase Cloud Messaging to send notifications about product updates
You can control notification preferences through your device settings
We request notification permissions during app installation

8. Data Retention
Authentication tokens are stored locally until logout
User preferences and app data are retained to improve your experience
We retain crash reports and analytics data for app improvement purposes
You can request data deletion by contacting us

9. User Rights
You have the right to:
Access your personal information stored in the app
Update or correct your profile information
Delete your account and associated data
Opt out of push notifications
Request information about data we have collected

10. Children’s Privacy
This app is intended for users aged 14 and above
We do not knowingly collect data from children under 14
If we discover we have collected data from a child under 14, we will delete it immediately

11. Multi-Language Support
The app supports 11 languages including English, Hindi, Bengali, Telugu, Marathi, Tamil, Gujarati, Urdu, Kannada, Malayalam, and Punjabi
Language preference data is stored locally to provide personalized experience

12. Changes to This Policy
We may update this Privacy Policy periodically
Updates will be posted in the app and users will be notified